Semnox Solutions, a technology provider for the entertainment and amusement industry, has announced a collaboration with Loco Bear, Dubai’s newest indoor family entertainment destination in Al Quoz 2.
With this partnership, Semnox Solutions has provided a fully integrated venue management system that streamlines operations and enhances the visitor experience.
Data-driven experience
Spanning 70,000 square feet, Loco Bear offers a wide range of attractions for visitors of all ages. These include a six-lane interactive bowling alley with HyperBowling, the first of its kind in the UAE, and the city’s first glow-in-the-dark Slime Universe. The venue also features two laser tag arenas, wall climbing, a trampoline park, soft play zones, virtual darts, arcade games, birthday rooms, and the Loco Lounge café, which is arranged over two floors.
Loco Bear selected Semnox’s Parafait suite of solutions to manage its varied offerings. The deployment includes an integrated POS system, website, online ticketing and package sales, birthday and attraction booking modules, and RFID-based game readers for arcade management and access control.
Sarthak Kedia, managing director, Loco Bear, says: “We chose Semnox because of their reputation for delivering seamless, end-to-end solutions for the entertainment industry. Their technology aligned perfectly with our vision of creating a data-driven, guest-first experience at Loco Bear. Their solution has delivered real results, helping us improve the guest experience and gain clearer visibility into revenue.
“From implementation to ongoing support, Semnox has been a true partner.”
Loco Bear has seen measurable improvements in revenue tracking, operational efficiency, and visitor engagement following the solution’s launch. With speedier check-ins, smoother transactions, and a more tailored service, the upgrade has received positive feedback from both guests and team members.
JS Reddy, VP & GM, Semnox Solutions, says: “Working with the Loco Bear team has been a great experience. They had a clear vision for what they wanted to build, and we were happy to help bring it to life. This region has been an exciting market for us, and partnerships like this show how the level of innovation happening here.”
Earlier this month, Semnox Solutions shared that it has partnered with Monkey Maze, a children’s entertainment centre in Cairo, Egypt. With this collaboration, the attraction has upgraded its safety, efficiency, and visitor experience using Semonx’s advanced cashless and security solutions.